Collaborative Editing for Enterprise Teams
A scaled-back editor that reduced designer workload and unlocked enterprise adoption.
Lead Product Designer · Ceros · B2B No-Code Platform · Shipped 2024
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The Problem
Problem: Designers on enterprise teams were overwhelmed by simple requests from marketing and sales, creating bottlenecks and slowing content delivery.
Why it mattered: This friction blocked enterprise adoption and contributed to churn.
Why it was hard: Legacy permissions, outdated infrastructure, and conflicting user roles created deep system-level complexity.
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My Role & Ownership
Owned: End-to-end UX from discovery through launch
Led: Problem framing, design prioritization and overall design direction
Partnered with: Product, engineering, and GTM on scope and rollout
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Key insights:
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Permissions needed to be foundational, not an afterthought
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“Collaboration” meant very different things across roles
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Preview had to be real-time to support confident editing
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Non-designers needed guardrails, not flexibility
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Key Design Moves
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Moved preview onto the canvas → Enabled real-time feedback and reduced friction from context switching
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Simplified the UI → Made the editor approachable for non-designers
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Unified the collaboration mental model → Reduced permission errors and user confusion
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Results:​
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22% adoption in first month
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Of the 16.9K users, 19% are active weekly Editor users
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Unblocked 18 enterprise deals​
